At Faction Noble we are committed to providing our customers with high-quality apparel and exceptional service. We understand that sometimes you may need to return a product, and we want to make the process as smooth as possible.

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1. Right of Withdrawal

You have the right to withdraw from your purchase within 30 days of receiving the product.

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2. Return Conditions

• The product must be in its original condition, unworn, and with all tags and labels attached.

• The product must be returned in its original packaging.

• You must notify hugo@factionnoble.com of your intention to return the product within 14 days of receiving it.

 

3. How to Initiate a Return

• Contact hugo@factionnoble.com to inform us of your intention to return the product.

• Wait for a confirmation mail. This usually takes 1 business day.

• Pack the product securely in its original packaging.

• Print the shipping label and ship the package. Please note that you are responsible for return shipping costs.

 

Upon receiving the returned product, we will process your refund within 14 days. The refund will include the full purchase price of the product, including any standard shipping charges. We will issue the refund using the same payment method used for the original purchase.

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4. Damaged or Defective Products

If you receive a damaged or defective product, please contact hugo@factionnoble.com immediately. We will arrange for a replacement or refund as per your preference.

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5. Contact Information

If you have any questions or need assistance with your return, please contact our customer support team at hugo@factionnoble.com.

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6. Changes to this Policy

We reserve the right to update or modify this Return Policy at any time. Any changes will be posted on our website and will be effective immediately.

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By shopping at Faction Noble, you agree to abide by this Return Policy. We aim to provide you with the best possible shopping experience, and we appreciate your understanding and cooperation.

 

Sincerely,

Hugo Brick

Founder of Faction Noble

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